Packing workflow
Thermal Printer Thank-You Notes for Resellers
A simple packing insert can make your reseller brand feel more professional without slowing down shipping.
By Chris Taylor - Updated May 28, 2026 - 7 min read
What to print
Keep the insert short enough to read in two seconds. A thermal printer is best for repeatable notes, QR codes to allowed support pages, packing checklists, and order-specific reminders.
Use plain language. The note should sound like a real seller packed the order, not a marketing postcard.
- Thank you for supporting our small store.
- If anything is wrong, message us through eBay before opening a return.
- We pack and ship carefully, and feedback helps small sellers.
- Store name and support-safe contact path.
What to avoid
Do not offer discounts or gifts in exchange for positive feedback. Do not ask buyers to bypass eBay messages for order issues. Do not include anything that looks like feedback manipulation.
If you include a coupon or repeat-buyer note, keep it neutral and make sure it follows the marketplace rules that apply to your account.
Packing station workflow
Store a roll of small labels next to the shipping label printer. Print notes in batches, keep them beside mailers, and add them only after the order is matched to the item.
The note should not slow fulfillment. If it adds more than a few seconds per package, simplify the copy or preprint the labels.
Frequently Asked Questions
Short answers to common seller questions about this workflow.