Contact FlowLister
Have a question, suggestion, or need help? We'd love to hear from you.
FlowLister is built and supported by Chris Taylor — a working eBay seller running Taylor Family Store. That means every email lands with someone who actually uses the product on real listings every week. No tier-1 / tier-2 ticket queue, no AI chatbot, no hold music — just the founder answering directly.
Founder-led support from Chris Taylor.
Fastest response — reach the founder directly at founder@flowlister.com. Most questions get a reply within 24 hours, usually much faster.
Send the details
This opens a pre-addressed email with the details Chris needs to troubleshoot quickly.
Common Topics
- Account or billing questions
- eBay connection issues
- Feature requests or bug reports
- General feedback
Business info
- Legal entity
- Taylor Family Software
- Product
- FlowLister (flowlister.com)
- Founded
- 2025, United States
- Support
- founder@flowlister.com · email only (no phone queue — we reply faster that way)
- Hours
- Monday–Friday, 9am–6pm PT (async weekends)
Response times
Most emails get a reply within a few hours during US business hours. Outside those windows, expect a same-day or next-day response. Critical issues (publish failures, billing problems, eBay OAuth disconnections) jump the queue.
For feature requests: include the workflow you're trying to improve and the listing scenario where the gap shows up. We read every one. The pricing-strategy setting, the Worth It feature, and the multi-photo synthesis all started as user-reported pain points.
Bug reports
When reporting a bug, the most useful details are: the listing ID (visible in the URL after generation), what you expected versus what happened, and any error message you saw. A screenshot speeds things up considerably. We have backend logs on every account, so even a one-line description with the listing ID is usually enough to reproduce.
Press, partnerships, integrations
For press inquiries, podcast appearances, partnership proposals, or integration requests (cross-listing tools, shipping carriers, accounting platforms), use the same email and put the topic in the subject line. We're a small team moving fast — we typically reply with an honest yes or no within two business days.